Best Western Guest Inn

Doesn't Recommend

funtastici

Joined 4 years ago

Bad Customer Service. I had booked two rooms for my company, for a one night stay. The reservation person called back with my confirmation number. Then, a little while later, the same person called back, stating the manager said to cancel the reservation, because they had a two-night minimum.

Why would you treat a customer like this?

I would NEVER recommend anybody do business with this mismanaged hotel.

Recommends

Contributor

Joined 10 years ago

Budget hotel offers standard amenities and low rates to road-weary travelers.. In Short
Since 1946, this Phoenix, Ariz.-based hotel chain has provided guests with comfortable accommodations. Its BestRequests program offers 16 of the most frequently requested services and amenities, including complimentary in-room tea/coffeemakers, hair dryers, iron and ironing boards, free local calls less than 30 minutes and long-distance access. Complimentary toiletries, like toothpaste, razors and sewing kits, are also available upon request. Business travelers will enjoy the computer data ports in each room and photocopying services.